FAQ

Shipping & Handling

All shipping is done via First Class USPS for all US orders. This means your order will be delivered 2-4 days once it leaves Lauren Builds. Handling time takes up to 7 business days currently (this does not include weekends or holidays). If you have an upcoming trip, please contact us and we will do our best to accommodate your needs!

Returns & Exchanges

We don't accept returns, exchanges, or cancellations, but please contact us if you have any problems with your order.

How does your interchangeable system work?

The Lauren Builds Interchangeable ear system utilizes industrial strength dual lock fasteners so you can swap out your ears for a new design whenever you want! Each headband comes with dual lock brackets & velcro pre-attached for your ears and crowns. You may already be familiar with similar systems used in with other 3D printed ears, but we cannot guarantee compatibility with other brands.

Custom Orders

Lauren Builds is not currently accepting custom orders.